Workforcio Support
Get help with your Workforcio account, connected machines, agents, or the iPhone and iPad app.
Effective August 30, 2026Contact support
Email bryan.jones@efficiencystrengthtraining.com. Include a description of the issue, the device or browser you are using, and any steps that reproduce it. Do not send passwords, verification codes, private keys, or agent credentials.
Account and sign-in help
Confirm that your device has internet access and that you are using the email address associated with your Workforcio account. If account creation or sign-in does not complete, close and reopen the app before trying again. The in-app demonstration can be explored without an account.
Gateway and agent help
Live messaging requires your enrolled computer, Workforcio gateway, and agent process to remain online. Check the gateway status in Workforcio, restart the local gateway if it is offline, and confirm that the selected agent is available. You can revoke a computer from Settings if it should no longer connect.
Privacy and account requests
You can manage gateways and account data from Workforcio. For privacy, deletion, billing, or accessibility assistance, contact support using the email above. See our Privacy Policy, Terms & Conditions, and Refund Policy for more information.